Help & answers

A 1080p NDI source with true alpha transparency — your switcher composites it like any lower-third graphic. No NDI gear? Use the chroma-key HDMI output instead. There is no burn-in and no browser overlay.

Translated captions reach the venue screen in under two seconds, glass-to-glass. The operator can correct any word in the Co-Pilot before it is shown, and editing never stalls the feed.

Transcription and translation across 24 languages, with an auto-detect source option and code-switching (multiple languages in one talk). Set any source→target pair per session.

No. Speech-to-text (Deepgram nova-3) and translation (DeepL) are relayed through SCAPTION’s backend, so the provider keys never ship inside the app and usage is metered server-side. It’s all included in your plan.

The caption engine and NDI output run locally on your machine. The internet only carries audio and text to the relay — your show isn’t hostage to a browser tab. If the connection drops, the audience output fades to transparent, never a frozen caption or error card.

Nothing on screen. Hitting a limit warns and auto-bills overage — a live session is never interrupted. Entitlement is only re-checked between events.

The usual cause is Windows’ “Public” network profile, which blocks inbound NDI mDNS discovery for every app on the machine. SCAPTION detects this and warns you, and always shows its own source name + ip:port so you can add it manually in vMix / TriCaster.

Three hours of full-featured captioning and translation, valid for 14 days, no card required — enough to prove it on a real event before you pay.

Not yet — Windows SmartScreen may warn on first run. Choose More info → Run anyway. A code-signing certificate is in progress.